Problems we solved

We implemented a sophisticated Retrieval Augmented Generation (RAG) system that:

• Intelligently searches through case-specific documents
• Provides source-verified answers
• Maintains client confidentiality
• Eliminates AI hallucination risks

• 10-20 hours saved weekly on paralegal activities
• Instant access to case-specific information
• 100% accuracy with source verification
• Enhanced client service delivery

Makeitfuture tackled the integration with a structured approach:

1. Analyzed Decathlon’s API documentation and tested initial data imports.
2. Developed custom modules in Make.com to enable automatic product imports and updates between WooCommerce and Decathlon.
3. Built a real-time synchronization system, ensuring stock levels, pricing, and product details always matched across platforms.

The client is now an official Decathlon Marketplace partner with automated product syncing. This streamlined system saves time, improves data accuracy, and has increased their exposure to a broader audience, driving sales and customer satisfaction.

Makeitfuture developed CleanCat, a custom, cloud-based app tailored to integrate every part of the client’s workflow into one cohesive system. The CleanCat solution includes four specialized apps:

• Price Engine: Streamlines custom offer creation with pre-set pricing and scheduling options.
• Scheduler: Manages appointment scheduling and worker assignments with real-time availability tracking.
• Worker App: Provides employees with access to job details, direct communication with admin, and time-tracking.
• Customer App: Empowers clients to review appointment details, access contracts, and directly communicate with the team.

CleanCat transformed the client’s operations into a seamless process. By consolidating tasks, our client saw improved time efficiency, accurate scheduling, and enhanced client satisfaction. The app became so effective that other cleaning companies have adopted it as well, elevating it from an internal solution to a market-ready product.

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We designed and developed a robust client-facing application that addressed these challenges by focusing on user experience and functionality:

• Intuitive Interface: A user-friendly design that made navigation simple and enjoyable.
• Real-Time Updates: Instant notifications kept users informed about game activities and promotions.
• Secure Transactions: Advanced security features ensured the safety of user transactions, building trust.
• Multi-Platform Compatibility: The app was accessible on various devices, allowing for a wider audience reach.

Within a short period following the app’s launch, the client experienced:

• 40% increase in user engagement, with more players participating actively.
• 25% growth in daily active users, significantly expanding their player base.
• Enhanced brand loyalty, as improved user experience led to higher satisfaction levels.

We developed a desktop PoC using Bubble, a no-code platform, to create a flexible and scalable solution. The platform enabled users to manage companies, tasks, equipment, and projects while offering role-based access for different users. The app was designed to be lightweight and cost-efficient, focusing on core business functionality with the potential to scale.

The PoC met all essential requirements, showcasing the platform’s potential to investors while remaining within budget. It successfully demonstrated the app’s viability as a market-ready solution, ready to attract investor interest and evolve into a full-fledged product. The students were thrilled with the outcome, which exceeded their expectations.

To overcome these challenges, Makeitfuture deployed strategic automation using Make.com to connect Blu.Coffee’s systems. The approach included:

1. Automated Order Sync to Trello: Orders were automatically synced to Trello, creating order cards with all key details, streamlining processing and reducing errors.
2. Customer Data Integration in HubSpot CRM: Orders and communications were integrated into HubSpot for better customer tracking and segmented retargeting campaigns.
3. Automated Invoicing and Delivery Notices: Delivery updates and invoices were automatically sent to customers via SMS, ensuring accurate and timely notifications.
4. Incoming Invoice Automation: Incoming invoices were automated to handle stock deduction, consolidation, and error-checking, cutting down a previously two-day task to minutes.

Following the integration, Blu.Coffee experienced measurable improvements:

• Customer Retention: Retargeting automation led to a 54% increase in returning customers.
• Order Processing Efficiency: Reduced manual work by 90%, freeing up the team to focus on strategic growth.
• Enhanced Customer Satisfaction: Real-time SMS updates for orders boosted trust and transparency.
• Error Reduction: Automated invoicing minimized errors, improving both regulatory compliance and inventory accuracy.

Through Make.com automation, Blu.Coffee now operates with a streamlined, customized ERP system that supports sustainable growth and enhanced customer engagement.

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To streamline operations, we created an automated system using Bubble and Make.com:

1. Automated Contract Generation: Partners submit data through a Bubble form, which triggers Make.com to generate a contract, email it for signing, and store it in Google Drive and Airtable.
2. Automated Diploma & Certificate Creation: After events, Tally collects participant data to automatically generate diplomas or certificates, which are emailed to recipients and archived in Google Drive and Airtable

With automation in place, Capace cu suflet now:

• Processes Documents 90% Faster: Eliminating manual work allows the team to focus on growth.
• Scales Easily: They can handle more partnerships without additional staff.
• Improves Partner Relations: Faster, accurate document handling strengthens relationships.

This tailored automation lets Capace cu suflet expand its impact efficiently while staying true to its eco-friendly mission.

We automated this process using Power Automate, Cloudconvert, AI Builder OCR, and SharePoint, integrated with their existing ERP system, Navision. The automation extracts data from both Excel and PDF invoices, converts them for processing, and automatically categorizes and assigns expenses to the correct cost centers in Navision. Errors are flagged for manual review, but the rest of the process is fully automated.

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Our solution reduced the task from a full day’s work to just five minutes of data validation. This drastic time-saving eliminates manual errors and offers a scalable solution for future automation of other business processes. The integration with Microsoft tools and Navision was seamless, providing a reliable and efficient fuel expense management system.

We automated the entire reporting process using Make.com. Every month, data is extracted from Apaleo, formatted for each accounting system, and automatically sent to the accountant in CSV format for direct upload. We also created an interface on Airtable, allowing users to customize their reports without accessing Make.com directly, streamlining the process and reducing errors.

The automation saved significant time, eliminated human error, and ensured timely delivery of monthly reports. The user-friendly Airtable interface allowed employees to customize reports with ease, reducing the pressure of meeting tight deadlines and improving overall employee satisfaction.

West Zebra implemented a creative solution using QR codes and no-code tools. By adding QR codes to packaging (for products like Oliveris, Master Fresh, and Master Fruit), customers could easily enter a contest by scanning the code and submitting their phone number.

• Automation: The process was automated through Make.com, which handled:
  • Validation of each scanned QR code against a customer database.
  • A smooth, simplified process for returning customers to avoid re-entering personal information.
  • Automatic collection and consolidation of consumer data, ensuring seamless data flow for marketing purposes.
• Marketing Automation: Once data was captured, the system ensured that customers received automatic confirmation and were prompted for marketing consent, with weekly prize draws automatically managed by the system.

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The results were remarkable. The campaign achieved a 48% opt-in rate for marketing messages, which significantly exceeded the industry average of 34%. This opt-in rate was a direct result of the QR codes making it easy for customers to engage with the brand.

The campaign also provided AgrioFresh with valuable customer data for the first time. This data allowed them to personalize future campaigns and offer targeted promotions. Due to the campaign’s success, it was not only extended but also turned into a recurring promotion, with an earlier start date for the next cycle.

Key Benefits:

• The campaign opened up direct communication with customers, which was previously difficult for consumer goods companies.
• Automation streamlined the process, reducing manual labor and allowing the team to focus on creative aspects of the campaign.
• The partnership between West Zebra and Makeitfuture helped West Zebra deliver a campaign that was both efficient and highly effective.